Shipping & Returns
Shipping Methods: UPS Ground Charges are calculated on-line. For any other shipping method, please call (888) 883-0107 for availability and costs. All shipping costs calculated on-line are estimated.
Quantity discounts are available. Call (888) 883-0107 for details.
INTERNATIONAL ORDERS: All non-US orders must be custom quoted. Email Part #'s and quantities for a quote.
Equipment may not be returned for warranty or credit without our authorization number clearly labeled on the outside of the shipping carton. Authorization numbers are available from the main office. Any returned equipment which is to be credited against your account must be returned in like new condition. Returns of stock items will not be accepted after 21 days after receiving your product. A 25% restocking fee will be charged for non-defective returns to be credited to your account. Custom made displays are non-returnable. Freight collect returns will not be accepted.
ZARGES LIMITED WARRANTY:
ZARGES warrants only that the Products shall be free from defects in materials and workmanship for a period of one (1) year after the date of delivery (the "Warranty Period"). If within the applicable Warranty Period, (i) the purchaser discovers any defects in the materials or workmanship of this Product and (ii) notifies ZARGES in writing of such defects, and returns the defective Product to ZARGES; ZARGES shall repair or replace the defective Product, or, at ZARGES sole option, refund the purchase price for the defective Product.
This warranty shall not apply to any of the following: (a) Products that have been repaired or altered by anyone other than ZARGES approved personnel; (b) Products that have been damaged by negligence or accident or by other circumstances beyond the reasonable control of ZARGES; or (c) Products that have been incorrectly assembled by Buyer or improperly used or maintained, or that have been subjected to abnormal conditions of use or maintenance not in conformity with ZARGES written instructions concerning assembly, use and maintenance. In no case whatsoever, including justified warranty claims is the Buyer entitled to retain payments due, except upon the written consent of ZARGES with respect to undisputed claims. No claims for warranty will be processed if received after the Warranty Period.
Return of ZARGES Products: Due to the custom nature of these products, ZARGES cases are non-returnable and non-refundable. This policy does not apply to warranty issues as cited above.
Any questions regarding these terms and conditions should be directed to the New World Case, Inc. Sales department.